The correct email address for the eWānanga Helpdesk is: helpdesk@ewananga.ac.nz

There should be no full-stop at the very end or anything else unusual in the address.

Sometimes, Microsoft Outlook 'saves' incorrect email addresses in it's recently-used list, these instructions show you how to remove an incorrectly formatted address from that list.

  1. Create a new email in Outlook
  2. In the "To" field start typing "helpdesk@..."
  3. You will see a list of email addresses similar to the one you are typing pop up below (Recent People)
  4. Click the little cross on the right-hand side of the incorrect email address to remove it from the list permanently
  5. Continue typing the correct email address and proceed to write your email as usual.