How To Use Helpdesk

Using this helpdesk
There are several ways to use the eWānanga Helpdesk. This page will show you some of this things you can do. Searching for a knowledgebase (KB) article A ...
Mon, 10 Dec, 2018 at 11:44 AM
Submitting a support ticket
Sending us a support ticket is exactly the same as contacting us. You fill out a form, and when you click SUBMIT, we are notified that you have requested as...
Sun, 9 Dec, 2018 at 6:37 PM
Check your ticket status
If you are logged in you will see a link at the top of the page that says "Check Ticket Status". Clicking this link should show you all your curr...
Sun, 9 Dec, 2018 at 6:40 PM
Other assistance
If you require urgent assistance, please contact us on freephone 0508 392 62 64. Our team is based in Whakatāne, so if you require one-on-one, face-to-face...
Mon, 10 Dec, 2018 at 1:47 PM
Test Only
This Test page is provided to show the insertion of the 'embed code' in the back end of the helpdesk was placed using </> the code view feat...
Tue, 4 Jun, 2019 at 10:31 AM