eWānanga Helpdesk

Frequently Asked Questions (FAQ) 6

• What is eWānanga LMS?
• I don't know my username or password
• I have forgotten my password
• How do I change or reset my password?
• Minimum System Requirements

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How To Use Helpdesk 5

• Using this helpdesk
• Submitting a support ticket
• Check your ticket status
• Other assistance
• Test Only

Navigation 3

• Navigating the home page
• The navigation bar
• My courses and Dashboard

Messaging and Email 4

• Checking your student email
• Check your student email on iPhone or iPad
• Check your student email on Android phone or tablet
• Notifications and notification emails

Microsoft Office 365 4

• Install Office on your computer (long)
• Install Office on your computer (quick)
• Activate Microsoft Office
• Record your PowerPoint as a video

Assignments and Grades 8

• About your marks and grades
• Submit a standard assignment
• Submit a standard assignment from Google Drive or OneDrive
• Submit multiple files to a standard assignment
• Submit a Turnitin assignment

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VoiceThread Assignments 4

• Submitting a VoiceThread assignment (video)
• Submitting a Create-A-VoiceThread assignment
• Submitting a Commenting assignment (VoiceThread)
• Submitting a Watching assignment (VoiceThread)

Other Help 8

• Set up macrons in Windows
• Using macrons in Windows
• How to install the Moodle Mobile app
• Personal profile (video)
• Enabling third party cookies

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Guest Access 1

• Guest Access

Fundamentals (for students) 1

• Access Minimum System Requirements Video